Privacy Policy

The Terry Fox Foundation’s Policy for the Protection of Personal Information

Our Commitment

Your privacy is, and always has been, very important to us. We understand the importance of privacy of personal information to our supporters, donors, fundraisers, schools, teachers, students, parents, volunteers, and all others who entrust personal information to us.

The Board of Directors has approved this policy for the Protection of Personal Information and a member of our team has been appointed to ensure compliance.

Our Policy reflects the requirements of the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and the Freedom of Information and Protection of Privacy Act (Ontario) to limit the collection, use, and disclosure of personal information to only that which is necessary to manage our relationships with our constituents. We also uphold the principles of the Donor Bill of Rights developed by the Association of Fundraising Professionals.

The Foundation may, on occasion, compile and use data in an anonymous, aggregate form to produce statistical data for planning and research purposes, and to meet reporting requirements for various funding bodies. We may also contact you with important event details and information. The Foundation employs reasonable administrative and technical measures to ensure the security of personal information that we collect.

What We Collect and Why

We highly value the trust of our supporters and understand that maintaining this trust requires transparency and accountability in handling the information provided to us. Through the use of pages on this website and through interaction with our products and services, we may collect data from you. In certain instances, the data we collect may related to you or identify you. In this policy, data that identifies an individual is referred to as “personal data.” Our goal is to always maintain the highest levels of privacy and security with your personal data, in keeping with the principles of the PIPEDA. We will always try to give you appropriate notice of what data we collect and how we will use it, and we will only process your data when it is fair and lawful to do so.

Sometimes, the purpose of collecting personal data will be evident, such as when you provide us with your email address to allow us to contact you or when you complete a form requesting information. In instances where the purpose of personal data collection is not obvious, we will clearly describe the purpose at the time of collection and, whenever possible, seek your consent.

Google Services

We utilize Google services including Google Analytics, Google Ads and Google Signals to improve our website, the user experience, and for marketing purposes. Google Analytics collects aggregate data from user interactions on our website.

Aggregate data refers to data that has been collected and combined from multiple sources or individuals to provide summary or statistical information. It is data that has been aggregated or grouped together to analyze patterns, trends, or general characteristics, while ensuring individual identities or specific details remain anonymous or anonymized.

In the context of Google Analytics, aggregate data includes information such as the total number of website visitors, average time spent on the site, popular pages or products, geographical location trends, and other statistical insights. This data helps us understand overall user behavior and preferences without identifying specific individuals. For comprehensive details on how Google collects and processes data, please refer to Google’s Privacy Policy at

Data Management

If you prefer to disable the collection of data by Google Analytics 4, you can visit To enable or disable personalized advertising, please visit If you wish to view or delete any data that Google has collected, we recommend referring to

Please note that while we strive to provide you with data management options, it’s important to understand that the collection and processing of data by Google are beyond our direct control. We encourage you to review and familiarize yourself with Google’s Privacy Policy and the available data management tools they provide.

How We Use the Data We Collect

We use the data we collect from you to provide information, services, or products you have requested or purchased, and to allow you to interact with us and the website.

This may include sending you emails; these emails always contain either information you have requested or that you have consented to receive, or information we have a legitimate interest in delivering (such as notices of product changes). You can always unsubscribe from any email list by clicking the indicated link in the email.

Additionally, to improve the visitor experience, the Foundation’s website may store some data on your computer in the form of a “cookie.” A cookie is a small piece of text that a website places in the cookie file of your browser that allows our site to recognize your personal computer the next time you visit. Cookies by themselves do not tell us your email address or otherwise identify you personally. Cookies cannot be used to run programs or deliver viruses to your computer. If you wish to change the way cookies work or remove them, you can do so by changing your browser’s preferences or settings. Doing so may impact the way the website appears or functions for you. See more on Cookies below.

Safeguarding Your Personal Information

At The Terry Fox Foundation, we employ physical, electronic and procedural safeguards to our systems and all personal information under our control against unauthorized access and use. Current anti-virus software is installed on all workstations and two-factor authentication has been implemented to ensure security. All updated files are downloaded on a weekly basis. Access to personal information is restricted to those who need to use that information in the course of their duties. All employees are also required to sign confidentiality agreements upon their hiring. The Foundation does not sell or rent its list of supporters to any organization.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you wish to limit access to this data as much as possible, enable Do Not Track (DNT) in your browser, and/or opt-out of tailored ads in your account settings, and/or adjust your privacy controls in each account.

Contact Forms

We use a plugin to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. The information is also stored in the database on our hosting server for backup and later reference purposes. This information is never shared outside of our organization.


When a donor, sponsor, member or volunteer chooses to support Terry Fox Foundation, he or she is consenting to the Foundation’s collection, use and disclosure of his or her personal information in accordance with this privacy policy. The Foundation informs individuals of the proposed use and disclosure of the information it collects, in a clear and understandable manner, at the time the personal information is collected, and offers the opportunity to limit or opt out of communication. A supporter is able to refuse or withdraw his or her consent to the collection, use or disclosure of his or her personal information at any time by contacting us (see Contact Us below).

Retention of Personal Information

The Foundation retains personal information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. For users that register on our website (if any), we store the personal information they provide in their user profile and on our Salesforce database. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Accuracy and Access

The Foundation takes reasonable steps to ensure that personal information that it maintains about supporters is accurate, complete, and up to date. If a supporter becomes aware that any personal information in our possession about him or her is not correct, please contact us. Supporters are entitled to a copy of the personal information that the Foundation has in its possession about them; if you would like a copy of such information, please contact us. We will take reasonable steps to verify your identity before granting access or making corrections. In addition, your right to access or correct your personal information is subject to certain legal restrictions.

Contact Us

If you have any questions email us at:

Changes to this Policy

We may revise our privacy policy from time to time. You should review our privacy policy periodically to keep up-to-date on our most current practices. We will note the effective date at the end of each version of our privacy policy.

Effective as of September 30, 2021.